FAQs


We hope that our website will provide you with enough information about our customizable digital photo booth solutions. We would love to hear from you! If you have any questions or queries please give us a call or use our contact page.

How far in advance should we book?

Due to the popularity of our booths you should book as far in advance as possible. Use the Availability Checker to see if your date is available. After we receive your Online Reservation, we will send out your invoice, from which a 60% deposit can be paid to secure your date (***some promotions do not apply***). The deposit comes off the total of your photo booth rental. There are no extra charges.

Will you be able to access the venue?

Our custom-designed photo booth is one of the most portable photo booth rentals around and can get to almost any location… up and down stairs, indoor and outdoor venues, even to the middle of an island in the harbor. We will consult with your venue to confirm the available space. There is no extra charge for taking our photo booth upstairs.  We will need 1 hour access to your venue prior to start time for logistics. Technically, set up is 20-30 minutes but we may need to utilize the entire hour.

How much space does your Photo Booth need?

We need a space of 6×6 sq ft and access to a wall socket. We will consult with your venue to ensure that they can host our photo booth for your event. Our standard booth measure 3 ft by 5 ft by 6 ft tall. Typically the booth can hold 1-6 people inside, 6 could be a tight squeeze. Check out our Gallery page for examples.

Are you insured?

Yes, we have general liability insurance up to $2,000,000.00, but we promise to take great care of you and your guests! We can add your venue and send you a copy after you reserve.

What happens if there is a mechanical problem with the photo booth?

We may need to refill the paper and ink during the event, but this will not interfere with your guest’s fun time. Our trained photo booth operator will take care of all the photo booth’s needs.

Will there be a photo booth operator on site?

Yes, our trained photo booth operator will be with the booth at all times to ensure smooth running, to place photostrips in the album (all your guests need to do is fill the album with their messages) and to help your guests with anything else they may need. The operator will need one hour of access to your venue prior to the start of the booth. This time is complimentary.

Social Media: If you would like to implement the social media aspect of the rental into your session, please provide the instructions in the event kit. You will need to provide a WiFi user name and password prior to the arrival. **Please note that connection speeds may vary and may increase the time for each session.

Are the photostrips printed immediately?

Yes, your 3-pose photostrips print instantly and dry immediately, ensuring your guests can share, take home and treasure the amazing times that’ll be had at your event and in our photo booth.

How many photos can our guests take during an event?

It is unlimited photostrips so your guests can take as many photos as they like during your event. Just make sure all of your guests know that the photo booth is available and free!

Can we have copies of the photos taken at the event?

Yes, after your event you will receive a Zipped email with every photostrip taken in the photo booth at your event. You are welcome to provide a thumb drive, the attendant can transfer the images for you at the end of your event!

Can we choose Color or Black & White photos?

Prior to your event you can choose whether you want color or black & white photos to be printed at your event. A majority of our clients stick with color, however if you want a more old fashioned feel then you are more than welcome to choose black & white.

Can we have double prints?

Yes, this is a great addition to any event. It provides you and your guests with twice the amount of photostrips and twice as many memories of your event, especially useful with the dry mount photo album.

Can we put our event logo on the photostrip?

Yes, this feature is included FREE of charge in all of our photo booth rental packages! Your logo is placed in the fourth box on the photostrip, ensuring you don’t lose a photo to have this memorable feature. This distinctive touch allows you to add your logo, event information or special message to every photostrip. All you have to do is submit your labeling with your Booth Kit after you book online and it will be uploaded to the software and visible on your photostrips. If you’re stuck and not sure what to have as your logo, then let us know and we can always give you a few ideas. All art work and proofs will be sent the week of your event on by Wednesday. Please request a proof prior to Monday, the week of your event to ensure there is enough time for proofing.

Do you offer photo album services?

Yes, We will provide a simple black album and single strip to complete the keepsake .

What the heck is a “Step and Repeat” anyway?

Good question. The term originates from two sources. The first is the action of having talent “step” onto the red carpet, pose for the photographers and leave, while the next person follows and “repeats” the process. The second source originates from graphic designers that would create an image and repeat it in Photoshop. Overall, it refers to a wall that has sponsors logos on it for the purposes of advertising and capturing photos of celebrity or noteworthty people to be used in media outlets in film, television, magazines and websites.

What if I have to cancel or reschedule my event?

We will work with you to reschedule your photo booth rental upon availability. If you have to cancel your event, we will refund your deposit in full if it outside of 30 days, 80% within 30 days, with no exception.

Why is your price/rates so inexpensive?

We frequently have promotions and early bird specials. *1 Hours packages are not available after 5pm on Saturdays (some exceptions may apply) and may be subject to time change or cancellation. We recommend booking in advance. We have a wide network of wedding & event coordinators who use our service. We take pride in the fact we have a large networks of affiliates and pass on the savings to our clients.

How can I pay for my photo booth event rental?

We accept all major Credit and Debt cards over the phone or you can pay by ACH Check payment online.

We’d love to hire a photo booth from you – what next?

First you will need to complete the Online Reservation Form. After reservation is completed, you will need to check your email for your confirmation. If you pay a deposit, you will have to contact us with a payment date. You will have to complete your Customization Section so that we have all the information needed to perform the service. We will confirm with you prior to your event date. It’s that easy! We are always here for questions and support.

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Complete 2 Hr Rental Package Only $275. Ask about our Seasonal Promotions. Call Today: (844) 344-3544